DevOps Center

Project Overview:

Southern Company, one of the largest electricity producers in the United States and the leading wholesale provider in the Southeast, recognized the crucial role of its Digital Support Services DevOps Team. To enhance their usability and efficiency, a cohesive visual system was required. This initiative aimed to empower the team and streamline operations at the DevOps Center, a cloud-based data analysis platform internally developed to manage and streamline operations.

Problem Statement and Approach:

The Southern Company’s existing DevOps Center was fragmented, with disjointed data visualization and management tools that hindered the DevOps Team’s ability to manage projects and workflows effectively. The core challenge was to unify these tools into a streamlined visual system that could handle complex relationships between various project components, such as Work Items, Pipelines, and Environments, while ensuring a seamless user experience.

To address this, I led designing and developing a user-centric digital graphic visualizer. The approach involved a thorough analysis of the DevOps Center’s object model, which includes custom objects like Projects, Work Items, Pipelines, and Environments, each with intricate interdependencies. We leveraged metadata to create a cohesive, real-time visualization, allowing teams to manage, optimize, and support their workflows efficiently.

Solution:

The resulting unified visual system provided Southern Company’s DevOps Team with a powerful tool to harness the full potential of their enterprise data. By integrating metadata and unlocking previously inaccessible data, the system enabled a 360-degree view of customer interactions and project progress. This transformation not only streamlined project management but also empowered teams across the organization with actionable insights, fostering improved decision-making and enhanced operational efficiency. This empowerment instilled confidence in the teams, making them feel capable and integral to the company’s operations.

TOOLS & METHODS

• Strategy and Concept Design
• Client Management
• Generative and Evaluative User Interviews
• Wireframe + Prototyping
• Usability Prototype testing
• A/B Testing
• Graphic Design
• Tools: Pen & Paper, Adobe Illustrator, XD, Figma, PowerPoint